Refund Policy

The following terms pertain to service transactions provided by the Platform (which shall not include the loan facilities provided by the Platform). By accessing and using the Platform, You accept and agree to the terms, conditions and rules without limitation and or qualification.

We reserve the right to modify the terms at any time without giving You any prior notice. Your use of the Platform following any such modification constitutes your agreement to follow and be bound by the terms as modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable in general and/ or to specific areas of this website, the Platform or to a particular service are also considered as terms.

The Platform does not at any point of time during any service transaction between the User and merchant/ vendor and or service provider take the ownership of any of the products/services provided by the merchant. Nor does the Platform at any point assert any rights or claims over the products/services offered by the merchant to the User. The cancellation/refund, if any, will be governed as per the terms and conditions of the aggregator or of the merchant/vendor. In the event, You erroneously send a payment to a wrong party or have sent a payment for a wrong amount, the Platform shall have no liability in this regard and your only recourse will be to contact such third party to whom such payment was sent and seek a refund (if any) from such third party. The Platform will not refund or reverse a payment erroneously made by You.

All sales of prepaid recharge on the Platform are final with no refund or exchange permitted. You are responsible for the mobile number or DTH account number for which You purchased the prepaid recharge and all charges that result from those purchases. You are also responsible for the information relating to data card and similar recharge services and all charges that result from those purchases. The Platform is not responsible for any purchase of prepaid recharge for an incorrect mobile number or DTH account number or incorrect data card information and or similar services.

The Platform disclaims any accountability, legal, losses/damages or else, that might arise because of the act, omission or otherwise of any User on its website/mobile application or caused by the same. User/You expressly admit that the Platform acts only as a payment facilitator & intermediary for the bill payments, and as such, stands indemnified from any accountability that might arise because of the same. You moreover acknowledge that visiting/using the Platform is an implicit confirmation of this disclaimer on your part. You agree and acknowledge that the actual contract for sale is directly between You and the merchant/vendor. The aggregator or the merchant/vendor is solely responsible for the content/listings/bookings made available by it through the Platform and You should contact the respective aggregator or merchant/vendor directly.

Any amount transferred erroneously by the User shall not be refunded to the User in any circumstances. The Platform shall refund the amount only in the case of service transaction failure and no other circumstances shall become a ground for requesting refund. Refunds are not applicable to our lending business due to the nature of our services. Please be advised that shipping and delivery issues do not qualify for refunds, as they are not inherent to our business operations.

The Platform is not a warrantor of the content/listings/bookings/services being offered on The Platform by various aggregators or merchants/vendors. You understand that any issue or disputes regarding the warranty, guarantee, quality, and service will be addressed as per the terms and conditions of the aggregator or the merchant/vendors, and You agree to handle such issues and disputes directly between You and the aggregator or merchant/vendor.